Real-time Customer Experience Feedback
Competing in the digital world, improving Customer Experience (CX) is the better than build an excellent product using the latest innovative technologies to improve your business.
“The customer’s perception is your reality.” – Kate Zabriskie
With the leading solution to improve CX by transform real-time customer feedback into CX data insights. A scalable solution that fits small companies to large enterprises, over 3,000 industry leading companies across 135 countries.
HappyOrNot’s solution is the best solution to drive business growth and profits through improved customer experience.
· Feedback collecting Smileys capture real-time feedback at the exact moment and point-of-experience
· Performance result sharing that can be displayed on info screens, websites, and social media channels
· 24/7 access to your CX data insights and analytics via the Reporting Service and Mobile App
· Automatic alerts and notifications to spot changes that require immediate actions
· API to integrate CX insights into your own business data
· A team of CX experts, providing industry insights, expertise, and trends based on over 1 billion data points collected globally
How Real-time CX Insights Transform Your Business